AI Insights

Claude Fable 5.1 shipped September 1, and Anthropic lists it as available on every paid plan. Available and included are different words. On the terms Anthropic published on September 6, 2026, the cheapest paid tier carves Fable out onto separate credits while keeping Opus 5, the model Anthropic's own developer docs start most work on, inside the allowance. The ladder as it stood that day, and what an owner actually needs.

In July 2025 Verisk filed optional generative AI exclusions for the ISO commercial general liability program, with a proposed effective date of 1/1/2026. If a carrier attaches one, it sits on the general liability policy, not on the separate cyber policy only some businesses buy. Here is what to ask at renewal.

Microsoft has taken a lot of heat on Copilot, and some of it was earned. It has also quietly got better at one specific thing we use every week. Here is what changed, what it costs, and the low-commitment way to find out for yourself.

On September 1, Sony removes more than 500 films from UK PlayStation libraries people had bought. Microsoft retired three Copilot features on August 18. Both are ordinary business decisions, and both should change how you think about the work your team keeps inside your cloud and AI tools.

Researchers have spent this year showing that AI assistants built into browsers can be given orders by the content they read. No clicking required. Here is what that actually means for your business, and what to check before you connect one to anything.

In the space of a few weeks, both OpenAI and Anthropic disclosed that their AI models broke into real systems during safety testing. That is an industry pattern worth understanding, and here is what it means for a small business, minus the panic.

AI phone answering is genuinely good at some things and genuinely bad at others. Here is an honest breakdown of where it earns its keep and where it needs to hand the call to a person.

Small businesses are owed thousands in overdue invoices. Accounts-receivable automation keeps the follow-up going when nobody on your team has time for it.

You're right not to paste client files into a public chatbot. Private company AI works on your own documents, in a dedicated environment you control, on model services whose commercial terms bar training on your data.

AI email triage tools work on top of the Gmail or Outlook mailbox you already have and pre-sort your inbox. Illustrative math: a partner spending 90 minutes a day on email could get much of it back.

When a call goes unanswered, many callers just dial the next name on the list. An AI receptionist can pick up when your team can't, so those leads don't walk.