Terms of Service

By browsing this website, submitting a form, chatting with Connie, or otherwise interacting with the site, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. We may update these Terms from time to time; your continued use of the site after changes are posted means you accept the revised Terms.

This website is provided for general informational and marketing purposes. It describes our managed IT, cybersecurity, and AI enablement services, but it is not itself an offer or contract for those services. Any services we provide are governed by a separate, signed agreement, such as a Master Services Agreement (MSA), statement of work, or service order, between you and Comserv Connect. Nothing on this website creates a service relationship, and no statement here overrides the terms of a signed agreement.

You agree not to:

• Use the site for any unlawful or fraudulent purpose
• Attempt to gain unauthorized access to the site, its systems, or related infrastructure
• Interfere with or disrupt the site, including by introducing malware or overloading it
• Scrape, harvest, or collect information about other users, or submit false or misleading information through our forms or chat
• Reproduce, copy, or resell any part of the site except as these Terms allow

The site and its contents (including text, graphics, logos, the Comserv Connect name and brand, page layouts, and blog articles) are owned by Comserv Connect or its licensors and are protected by copyright, trademark, and other laws. You may view and print pages for your own reference, but you may not otherwise reproduce, modify, distribute, or use our content or brand without our prior written permission.

Connie, our on-site chat assistant, is powered by third-party AI (Anthropic’s Claude) and is offered for your convenience. Its responses are generated automatically and may be inaccurate, incomplete, or out of date. Connie does not provide professional, legal, financial, or security advice, and its answers do not create any commitment or obligation on our part. Do not rely on Connie for decisions of importance. Contact our team to confirm anything that matters.

If you provide your phone number through this site (for example, in our contact form, the AI Readiness Assessment, or the Connie chat) and agree to receive text messages, Comserv Connect may send you SMS messages related to your inquiry: replies to your questions, scheduling and appointment reminders, and follow-up about the services you asked about.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply, depending on your mobile carrier and plan.
• Reply STOP to any message to opt out at any time. Reply HELP for help, or contact us at (347) 273-1200 or info@comservconnect.com.
• Mobile carriers are not liable for delayed or undelivered messages.

Consent to receive text messages is not a condition of purchasing any goods or services. We do not share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing purposes. For more on how we handle your information, see our Privacy Policy.

The site may link to or embed third-party websites, tools, and services (for example, a scheduling widget). We do not control those third parties and are not responsible for their content, practices, or availability. Your use of any third-party service is governed by that party’s own terms and privacy policy.

The site is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, secure, or free of harmful components, or that any information on it is accurate or complete.

To the fullest extent permitted by law, Comserv Connect and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of (or inability to use) the site, even if we have been advised of the possibility of such damages. Nothing in these Terms limits any liability that cannot be limited under applicable law.

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. You agree that any dispute relating to these Terms or the site will be brought in the state or federal courts located in New York.

We may revise these Terms at any time by posting an updated version on this page and changing the effective date above. Material changes will be noted prominently. It is your responsibility to review the Terms periodically.

Comserv Connect Inc.
1110 South Avenue, Staten Island, NY 10314
Serving New York & New Jersey
(347) 273-1200 · info@comservconnect.com