Comserv Connect

Company Context Platform

Meet MAE. Your Company's Private AI.

MAE is a business-grade platform that brings everything your company knows, from meetings and documents to SOPs and playbooks, into one private, secure source of truth. Your team asks it anything, like a private chatbot. It runs work against your standard operating procedures, keeps your playbooks current, and follows up until the job is done.

See MAE in action

Tell us about your company and we will show you what MAE can do with your context, your SOPs, your playbooks and your meetings.

By providing your phone number, you agree to receive text messages from Comserv Connect about your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. See our SMS Terms and Privacy Policy.

An example

Ask it the way you would ask a colleague

An illustration of the kind of exchange MAE is built for.

  • You: What is our refund policy for customers?
  • MAE: Per the refund SOP (updated March 3): pro-rated within 30 days, needs manager sign-off. Want me to start the approval?
  • You: Not yet. Is the onboarding checklist current?
  • MAE: It is two versions behind. You added an approval step in Tuesday's meeting that never made it into the playbook. Want me to update it?
  • You: Do it.
  • MAE: Playbook updated. Onboarding is now version 7, with the approval step added at step 4. The 3 open onboardings are flagged to re-run it.

The platform

One platform for everything your company knows

MAE puts your company's context in a single, secure source of truth, then puts it to work. Ask it questions, run your processes through it, and keep your documentation alive.

Centralized company context

One source of truth. MAE ingests your meetings, emails, documents and decisions so the whole company runs on the same current knowledge, not scattered drives and someone's memory.

Private, business-grade chatbot

Ask MAE anything about your business and get an answer grounded in your actual context. It runs on your data in a dedicated environment configured for your organization. Your information is never pooled with another customer's data, and it is never used to train someone else's model.

Follows your SOPs

MAE knows your standard operating procedures and runs work against them. Onboarding, support, delivery: each process runs the way it is written, without someone re-reading the doc.

Keeps playbooks current

When a process changes in a meeting or an email, MAE updates the playbook, flags what has gone stale, then re-checks the work already in flight. Your documentation stops dying the day after it is written.

Accountability built in

Action items get owners and deadlines, and follow-ups run themselves across Slack, email and voice. MAE started as an accountability engine, and that is now one piece of the platform.

Everywhere your team works

One brain across Slack, email, a web portal and the phone. Your people reach MAE wherever they already are. No new tab to remember, no behavior to change.

How it works

Centralize, ask, and run the playbook

  1. Step 1

    Connect your context

    Meetings, documents, SOPs, email and playbooks flow into one secure brain. MAE reads it all, structures it, and keeps it current as your business changes.

  2. Step 2

    Ask anything, privately

    Your team chats with MAE like a private assistant. Every answer is grounded in your company's real knowledge, in a dedicated environment set up for your organization.

  3. Step 3

    MAE runs the playbook

    It follows your SOPs, tracks the work against them, updates what changes, and chases the follow-ups, so the company runs the way it is documented to.

Security and privacy

Your data is handled on your terms

MAE is deployed in a dedicated environment configured for your organization. Data storage, document indexing, model routing, logging and retention are documented before deployment.

Your data stays yours

Every MAE deployment is single-tenant: a dedicated environment for your organization, never a shared multi-tenant pool. You choose where it runs, and data export and deletion are available on request.

Not locked to any one AI

MAE is not tied to a single language model. We use the right model for each task, and can route your most sensitive work to private or self-hosted models. Your company's context is never used to train someone else's model.

Private by design

No public chatbot surface, no open door. Only your people, authenticated through the tools they already use, can ask MAE anything. Role-based access keeps sensitive context on a need-to-know basis.

Full audit trail

Every question, answer, task and playbook change is logged. You can see what MAE did, when, and on whose behalf. The same accountability MAE brings your team, applied to MAE itself.

Deployment options

Self-hosted
Processing and storage stay in your environment.
Private cloud
Dedicated tenant, documented access and backups.
API-assisted
Generation through Anthropic's Claude commercial API under no-training terms.
Hybrid
Local indexing, external generation.

Put MAE to Work

Leave your details and we will show you MAE against your own context, or book time with our team directly.