Managed IT Services and VOIP in New York and New Jersey
Comserv Connect offers managed IT services, VoIP telecom, cybersecurity and backup disaster recovery services in New York and New Jersey that help you focus on growing your business instead of your IT and VoIP telecom problems.
Our Services
We Offer Professional Managed IT Service and
Support in New York and New Jersey
Our Clients
These Clients Love Working With Comserv Connect
“Leveled Up Our IT Support!”
Prior to using Comserv Connect, we had one man IT shop serving our organization. Having their Service Desk to contact when we have IT issues is one of the biggest benefits since using Comserv. They are available and willing to help with any issue even after hours. When necessary, the issue is sent to a higher-level engineer so it can be resolved in a timely manner.
The Team members assigned to our organization are truly vested in solving our IT issues. Our hardware and software have improved as well as being guided to the next steps that should be taken from IT standpoint. The Comserv Team is dependable, friendly, and reliable. I would encourage other organizations to work with Comserv.
Donna Pagano
Manager of Exhibitions Staten Island Museum
Staten Island, NY
“Took The Time to Educate Us on The Right Tech”
Our school needed a reliable provider to upgrade our Voice and Data Networks. Comserv took the time to discuss all of our options and educate us prior to any purchases. We are thrilled to have chosen them. The reliability of the systems they installed is amazing and also their support staff is second to none.
The Comserv Team has top notch customer service as well as impeccable knowledge of the networks they build. I have worked with other IT companies in the past and none of them have what Comserv has to offer!
Carmine Winters
Facilities Manager Notre Dame Academy
Staten Island, NY
“Their Support Team Is Excellent!”
When the COVID-19 Pandemic started, Comserv guided me through the transition from an office phone system to our Teams and O365 platforms seamlessly. We already used them in the past for some services, but taking our communications to the next level during the lockdown allowed our business's employees to continue working and serve our clients. Also, the support team is excellent!
One quick email and their technicians are working with me immediately to keep my business running. Not choosing Comserv for your IT needs would be a mistake!
Bill Bailey
Vice President Dick Bailey Service, Inc.
Brooklyn, NY
“Professionalism, Expertise, Great Response Time!”
Comserv was able to give me a peace of mind when it comes to the IT side of my business. Whenever I need them, they provide remote help and an onsite Technician the same day to keep my business up and running without major disruption.
They also provide me with a comprehensive assessment of our network and systems to help understand IT needs and recommendations for the future. I would advise any business to use Comserv for their professionalism, expertise, and response time.
Mary Goodacre
President Staten Island Audiological Services
Staten Island, NY
“Their Around When You Need Them!”
Since Comserv began taking care of our IT needs, the reliability of our systems has improved exponentially compared to before. When there is an issue that needs to be fixed, a Comserv Support Staff member aims to work on it immediately!
Prior to them upgrading our systems, our phones and computers would constantly go down during inclement weather and it would take days to get our business back up and running. That does not happen anymore! Comserv has so many features to offer, all staff are down to earth, and are willing to help with your IT needs. They're around when you need them!
Robert Cherubini
President Cherubini Mclnerney Funeral Home
Staten Island, NY
Comserv Connect –Moving Businesses Forward with Managed IT Services!
To meet the evolving needs of small- and large-scale businesses in today’s always-connected and instant-access environment, Comserv’s managed technology services connect organizations, employees, teams, and locations with vendors and customers more easily, effectively and productively.
Comserv’s Managed IT Services Cover you 24/7
Comserv is here to help you move your business forward and empower your employees to work at home or in the office. Which Comserv Connect you get:
- 24/7 Remote Monitoring and Management
- Live-Answer Service Desk
- Backup and Disaster Recovery
- Cybersecurity Coverage With Our Managed Security Services
- Quick Issue Resolution by Root Cause Identification and Troubleshooting
Telecom VoIP Services Made Easy With ComservConnect!
The time has never been better to upgrade your old phone system. Organizations of all sizes depend on Comserv VoIP Services to keep them connected. From small office’s to large Call Center deployments, we have done it all! All the features you would expect from a phone system like Auto Attendant, voicemail to email, ring groups and more are included.
- Fully Managed, white glove service. Any changes needed, just let us know, we will take care of it. Our Portal also gives access to make changes as well for Do It Yourselfers.
- Support for multiple manufacture devices, so you can retain your current investment in phones (Poly, Avaya, Cisco, Yealink to name a few)
- All users come with a Mobile and Desktop app. Always have your phone number, business voicemail and office contacts with you on the go without extra costs. Perfect solution for our Work From Home world
- Take customer support to the next level with Call Center Routing, Reporting and Recording. Multichannel access to connect Voice, Web Chat, SMS Text so clients can get in touch the way they want, and you can make sure calls are handled properly.
- Do you love Microsoft Teams? We put dial tone right into the app to fill in the last part of full collaboration from Teams. We will also configure your Auto Attendants and Call Queues for you to use Teams as a Phone System replacement.
Why Choose Us
Trusted Managed IT Services with Comserv Connect:
Focus on Your Business and Not Your IT Problems
With the basics of your company all under control, you can focus on more profitable ventures for your company.
Save Capital for Your Business
Our VoIP and managed IT services will never break the bank, so you’ll save cash every month that you can spend on building your business or hiring more staff.
Keep Your Team Moving Forward
With Comserv Connect’s 24/7 monitoring, you can trust your network will be running when you need it.
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York and New Jersey Area
Serving healthcare, legal, financial, non-profit, and various other industries across New York, New Jersey, Connecticut, Pennsylvania, and surrounding areas. We manage, monitor, and support our partners’ critical infrastructure including firewalls, servers, computers, VoIP, and phones and cloud-based business applications. Our support extends to your employees so they can contact us directly for any technical issue that may arise.